FAQ:

Q1: What is the control system? How is it?

A1: We use Nova Taurus Series asynchronous control system. Support cluster play and management. Support APP/Phone/ WIFI/ Ipad/Laptop/ PC/ Cloud control. It’s very easy and convenient to control.

Q2: Can I have a sample order for led screen?

A2: Yes, we welcome sample order to test and check quality. Mixed samples areacceptable.

Q3:Is it OK to print my logo on product?

A3: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q4: What is your best service?

A4: 1: One to one sales engineer to customer responsibility system;

2. Know your project and provide the best solution for it;

3. Track your order and let you know each step and detail of it;

4. Teach you how to install and use the screen;

5. Care the subsequent use of your screen and ensure your after - sales service be well.

Q5. How about your delivery time?

A5: Generally, it will take 7-15 days after receiving your deposit. The specific delivery time depends on the items and thequantity of your order.

Q6:How about your Warranty Term?

A6: 2-year warranty. Structure design, installation problem, system problem, how to use the screen…don’t worry, we have professional after-sale team to solve your any questions after you placed an order. And your exclusive sales engineer will also help you get over any problems.